Patients with suspected COVID-19 are eligible for a self-swabbing kit from our practice which forms part of the national surveillance of the COVID-19 pandemic here in the UK . Patients must be within the 7 days from the onset of symptoms to be eligible. Please contact the practice and ask for a telephone appointment with a clinician to discuss.
Portishead Medical Group is supporting vital COVID-19 research. As part of this, we are helping to carry out a national priority research study called PRINCIPLE.
If you have symptoms of COVID 19, are aged 65 or over, OR are aged 50-64 and have an existing health condition, you may be eligible to join this important study.
Please see https://sentry.phc.ox.ac.uk/sentry/principle/live/survey/open?id=screening&sc=POR for further details.
Blood Glucose Monitor Problems
If you have a problem with a Blood Glucose Monitor please contact the supplier's Patient Support team. Please click here to view a list of the support telephone numbers.
Fair Processing and Privacy Notice
Our Fair Processing Notice (also called a Privacy Notice) explains why we collect information about you and how that information may be used to deliver your direct care and manage the local health and social care system.
The notice reflects:
What information we collect about you;
How and why we use that information;
How we retain your information and keep it secure;
Who we share your information with and why we do this.
The notice also explains your rights in relation to consent to use your information, the right to control who can see your data and how to seek advice and support if you feel that your information has not been used appropriately.
Click here to read our Fair Processing and Privacy Notice
We are no longer be permitted to accept the used yellow sharps containers from patients. There is a new process in place whereby North Somerset Council will collect the used sharps containers from patient's homes. This is a much safer method than bringing them into the surgery as it reduces any risks arising from transporting the boxes to the surgery or handing them over the desk to a receptionist.
North Somerset Council are able to collect the containers either as a one-off, weekly, monthly or as and when needed. This is a free service.
You will need to collect a form from the surgery front desk and complete this for the process to start. We will fax the completed form to North Somerset Council who then send us details of your collection times, which we will then pass on to you.
North Somerset Council have reassured us that it is safe to leave sealed sharps containers outside for collection and that they collect them as early in the day as possible. Collections commence from 7:00am, unfortunately there is no choice regarding the day of collection.
If you have any queries regarding this, please feel free to contact the surgery or come and see our receptionists at the front desk.
Friends and Family Test
It is now possible to provide feedback on our services via the NHS Friends and Family Test. To do this please click here.