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The latest Practice News can be viewed by either clicking on the rolling text at the top of the page or by clicking on 'Latest News' on the right hand side

Important information about the coronavirus (COVID-19)

Updated 15th June 2020

Until further notice, we kindly ask that you do not come in to the surgery, other than the reasons listed below:

  • A clinician has arranged for you to come in for a face to face appointment (please see the 'Appointments' page for more information)
  • You are collecting a paper prescription or something else which can't be sent to you

For anything else, please phone the surgery on 01275 841630.

If you do come into the building, please wear a scarf or another covering across your mouth and nose to protect yourself and others in the building.

Information and guidance about Coronavirus can be found at https://111.nhs.uk/service/COVID-19/

Dr Timmis has produced a list of Frequently Asked Questions, which you can find in the Useful Links area or by clicking here

The situation with Coronavirus continues to change rapidly and we are keeping a close eye on developments and following all guidance from Public Health England.

To help us to manage the increased pressure on healthcare services and to protect our patients and staff from potential infection we have moving to a system of telephone triage for all appointment requests. This means that you will speak to a clinician on the telephone first and if they feel that they need to see you face to face then they will arrange a time for you to come into the surgery. Pre-bookable face to face appointments will not be available while this situation continues .

Repeat Prescription Requests:

For repeat prescription requests, we recommend downloading the NHS App if you have access to a smartphone or tablet. This will allow you to request repeat medication remotely.

We can also send your prescription to the pharmacy electronically, avoiding the need to collect a paper prescription from the surgery. Just tell us which pharmacy you would like us to send it to.

Due to an increase in demand, we would now ask you to allow 3 working days before collecting your prescription.

For guidance on setting up the NHS App click here

Sending Photos to the Surgery by Email:

It is sometimes helpful to send a photo to us to help teh clinician further assess your symptoms. For important information about this process and the email address to use, please click here.

We would like to thank all of our patients for your cooperation and support during these difficult times - it is very much appreciated.

Measles Outbreak

Public Health England have advised that there are confirmed cases of measles in our area.

If you suspect that you or your child may have measles please do not come into the surgery - call us first on 01275 841630. If you are then advised to come in please do not sit in the waiting room. If possible, ask the ill person to wait in the car and the GP will come out to them. If this is not possible please inform the reception desk and we will direct you to an isolated waiting area.

If you or your child have not had two doses of the MMR vaccine this is available for free on the NHS - please contact us.

More information is available on the NHS Choices website.

Mission Statement and Patient Charter

Our Mission Statement sets out what we will do and what we believe. The Patient Charter summarises what we ask our patients to do in return.

Please click here for more information.

Electronic Prescriptions

If you have nominated a pharmacy to receive your prescriptions electronically, they will now be sent direct (no need to come in and pick up the paper prescription)

If you have any queries or would like to sign up for this service please speak to your chosen pharmacy.

Blood Pressure Drop-in clinics

Blood Pressure drop-in clinics run every Thursday from 2 - 4 p.m. Please see "Latest News" for details.

Online Services

If you would like to book/cancel appointments, request repeat prescriptions or view parts of your medical record online (using the 'Patient Access' system), please register via the 'Book an Appointment' tile at the bottom of this page. You can also come into the surgery and ask for a registration form at reception.

Even if registering online it will still be necessary to come into the surgery and complete a registration form. You must also bring some identification with you (this needs to be photographic ID and proof of residence). If you wish to pre-print the application form and bring it in completed, please click here.

Booking appointments online: Please note that on-the-day appointments are released at 8 a.m. (both over the phone and online). If you log in at 8 and cannot see these appointments please refresh your browser.

Opening Hours

Mon: 08.00 - 18.30  Tues: 08.00 - 20.00  Wed: 08.00 - 20.00  Thur: 08.00 - 18.30  Fri: 08.00 - 18.30

Weekends: We offer one Saturday morning surgery each month. Please ask reception for details
Bank Holidays: Closed

Early Morning, Evening and Weekend Appointments

We are working together with other local practices to offer more appointments in the early mornings, evenings or at weekends. Speak to a member of the practice team to find out more.

Would you recommend our services to your Friends or Family?

To provide feedback please click here or on the 'Patient Group' button on the right of this page (you'll find it under the "Have your say" section).

Named GP for all Permanent Registered Patients

All patients have been allocated a named GP at the practice.  Whilst this doctor has been designated as having overall responsibility for care and support that our surgery provides for you, this does not prevent you from seeing any other doctor in the practice  as you currently do.

If you do not know the name of your allocated GP please contact the practice. 


 

CQC

(Site updated 30/06/2020)
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