Mission Statement and Patient Charter
Mission Statement and Patient Charter
Our Mission Statement sets out what we will do and what we believe.
At Portishead Medical Group we will:
P : put our population at the heart of all we do
M : manage resources wisely
G : go the extra mile to promote health and well-being
C : create an honest and open culture
A : actively listen to our population, involve them in decisions about their care
R : research and teach, supporting new treatments and clinicians
E : ensure excellent standards in primary healthcare
S : show that we care
The Patient Charter summarises what we ask our patients to do in return.
We ask all of our patients to support us by:
- Taking responsibility for your own health and minor ailments.
- Only ordering the medication that you need, at the right time.
- Recognising that medicine doesn’t always help.
- Respecting your fellow patients and practice staff.
- Attending appointments on time and cancelling appointments if necessary.
- Being aware that appointments are 10 minutes long.
- Respecting the constraints that the practice and staff have to work within.